Sapphire Media International
- Privacy Policy

Corporate Information

1. INTRODUCTION: This Privacy Policy ("Policy") applies to this website ("Site") owned by Sapphire Media International bv ("SMI" or "we"). It explains what information we collect about you and what we do with it. We reserve the right to modify this Policy at any time and we encourage you to revisit this page from time to time to check for any changes. By using and navigating the Site you confirm that you have read, understand and agree to be bound by this Policy and any modifications. If you do not agree to the terms of this Policy, please do not use or revisit the Site.

2. INFORMATION COLLECTED: We collect, store and use the following kinds of personal data: information that you provide to us as part of the joining procedure; information about your computer and about your visits to, and your usage of, the Site (including your IP address, geographical location, browser type, referral source, length of visit and number of page views); credit card information relating to any transactions carried out between you and us, on or in relation to this Site, including information relating to any purchase of goods or services; and anonymous demographic information.. You are under no obligation to provide such information; however, if you should choose to withhold requested information, we may not be able to provide you with certain services.

3. INFORMATION USAGE: We collect the personal information of persons over 18 only. Personal data submitted to this Site will be used for the purposes specified in this privacy policy or in relevant parts of this Site. We may use your personal information to enable you to use the Site, to improve your browsing experience and to analyse traffic to the Site. We may also provide you with information about SMI, the programmes and features on the Site, and to send to you other marketing communications relating to our business which we think may be of interest to you (although you can inform us at any time if you no longer require marketing communications from us). In addition, we may use the information (which will be used by us and third party merchant transaction processing companies) to supply goods or services purchased via the website; to send statements and invoices to you, collect payment from you and to communicate generally with you. We may also provide third parties with statistical information about our users (although this information will not be used to identify any individual user.

4. INFORMATION SHARING: Unless required to do so by law, we never share personal information collected from you with other companies or organisations unless specifically permitted by you or required by law, court order or other governmental or competent authority or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and the reduction of credit risk).

5. PUBLIC FORUMS AND CHATROOMS: The Site may offer chat rooms, forums, message boards, social networks and/or newsgroups to its users. Please remember that any information disclosed in these areas becomes public information as it will be published on the internet and may be available, via the internet, around the world. Accordingly, you should exercise caution when deciding to disclose your personal information and you do so at your own risk. Information which you provide may be stored, processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy, which may include countries which do not have data protection laws equivalent to those in force in the European Economic Area (EEA). You expressly agree to such transfers of personal information.

6. USE OF COOKIES AND WEB BEACONS: Cookies are pieces of information generated by our web servers and stored in your computer to enable us to identify you when you visit the Site and improve your experience of the Site. Our Site uses cookies to enhance your online experience by making it easier to locate the Site and easier to navigate through it. Generally, cookies can be disabled and/or deleted by you within your internet browser at your discretion. Go to for instructions on how to disable cookies. However, you must accept cookies to navigate through the Site and register to join the Site.

Our Site may contain electronic images known as "web beacons" or single-pixel gifs that allow us to count visitors to our Site and deliver co-branded services. Web beacons collect limited information including cookie number, time and date of a page view and a description of the page on which the web beacon resides.

7. SITE SECURITY: We have measures in place to protect against the loss, misuse, unauthorised access to and alteration of personal information under our control. The information which you submit via the Site is stored on a computer in a secure location in the Netherlands protected by a firewall and with limited administrative access to the data.

8. OTHER WEBSITES: This privacy policy does not cover the privacy policy of any websites that you are redirected to as a result of clicking on an ad banner or external link. You should review carefully the privacy policies operated by those websites.

9. LEGAL: SMI is a Netherlands based company which operates in accordance with Directive 95/46/EC of the European Parliament of the Council of 24 October 1995 (the Data Protection Directive) on the protection of individuals with regard to the processing and free movement of personal data.

10. ACCESSING YOUR DETAILS: We will provide you with a summary of personal details we hold on you upon your written request, subject to an administration charge of €15 per request. To make a request, you should send an email to and provide your full postal address, postcode and country of origin.

You can also request that the personal details we hold about you are removed from our system.

11. CONTACT: Please contract our webmaster with any questions, concerns and comments at the following URL:

Our services

We provide state-of-the-art linear channels, VOD and mobile services to over 700 satellite, cable and IPTV platforms across Europe